Over the past 20+ years in the contact centre industry, providing independent consultant services, CIO consulting and programme management consultancy, we have gained extensive knowledge and contacts within the contact centre UK and global market place. This enables us to identify the appropriate CCaaS, CXaaS, WFO, UCaaS solutions to meet your requirements.
The provision of CIO consulting and project management consulting services has given us access to a wide range of Executives and CC SMEs, however there are a regular set of questions raised and we’re happy to share answers to a number of the common questions we get asked during customer engagements.
