Develop requirements and the production of RFIs / RFPs to effectively source the best technical solutions for our customers, delivered by the best IT partners. Management oversight of the end-to-end process to ensure impartiality and independent assessment of solutions and the service providers.
- Develop Cloud RFls and RFPs for CCaas, UCaas, CPaaS, CXaas and WFO
- Review, define and recommend a technical strategy
- Develop requirements and understand customer issues
- Document the RFI / RFP
- Provide guidance and manage the end-to-end process
- Produce a programme / project plan, including resource estimates and TCO
- Manage the programme / project end-to-end delivery
- Define / deliver the service model
If we can help please get in touch.
